1. Introduction
This Privacy Policy explains how UNICKONFX ("we", "us") handles personal information when you visit our website, apply for an account or contact us. We only collect what we need to provide our services and we do not sell your personal information.
2. Information we collect
Information you give us:
- Account applications: your full name, email address, phone number with country code, the account type (live or demo) and any referral code.
- Verification documents we ask for when opening a live account, such as proof of identity and address.
- Messages you send us by email, phone, WhatsApp or Telegram.
The password you type in the sign-up form is only checked in your browser and on our server. We do not store it — our team sends you your platform login details separately.
Information from your trading: once your account is active, records of your trader ID, orders, trades, deposits, withdrawals and the IP addresses and devices used to log in to the platform.
Information collected automatically: when you visit the website, our hosting provider records technical information such as your IP address, browser type, device and the pages you request. This is used to keep the website secure and working.
3. How we use your information
We use your information to:
- review your application, set up your account and contact you about it;
- verify your identity and meet anti-money-laundering and other legal obligations;
- provide support and answer your questions;
- process your deposits and withdrawals;
- keep our website and platforms secure, and detect prohibited trading such as cross orders, VPN use or account sharing;
- prevent fraud and resolve disputes; and
- tell you about important changes to our services or policies.
4. Your choices
You decide what you share with us. Some information is required to open and run a live account; without it we cannot provide the service.
We only send marketing messages if you have agreed to receive them. You can opt out at any time by replying to the message or emailing us.
You can control cookies through your browser, as described in our Cookie Policy.
6. International transfers
Our providers may store or process information in other countries. When this happens, we take steps to make sure your information stays protected.
7. How long we keep it
We keep account and verification records for as long as your account is open and afterwards for as long as the law requires, typically several years for anti-money-laundering purposes. Applications that do not lead to an account are deleted when we no longer need them.
8. Security
Our website uses encrypted connections (HTTPS), access to stored information is restricted to authorised staff, and our admin tools are protected by passwords. No system is completely secure, so please also keep your own login details safe.
9. Your rights
Depending on where you live, you may have the right to:
- ask for a copy of the personal information we hold about you;
- ask us to correct inaccurate information;
- ask us to delete your information, where we are not required to keep it;
- object to or restrict certain uses of your information; and
- withdraw consent you have given, such as for marketing.
To make a request, email support@unickonfx.com. We may need to confirm your identity before we respond.
11. Children
Our services are not intended for anyone under 18, and we do not knowingly collect information from children.
12. Links to other services
Our website links to other services, such as the Web Trader login, app stores, WhatsApp and Telegram. Their own privacy policies apply when you use them.
13. Changes to this policy
We may update this policy from time to time. The latest version is always published on this page.
14. Contact us
Questions about this document? We're happy to help.
- support@unickonfx.com
- Dubai, UAE