Refund & Cancellation Policy

1. Opening and cancelling an account

Opening an account with UNICKONFX and using a demo account is free. You can cancel an account application at any time before it is activated by contacting us.

To close an active account, close your open positions and ask us to close the account. Any remaining balance will be returned to you as described below.

2. Your account balance

Money in your trading account belongs to you and can be withdrawn at any time, subject to any margin needed for open positions and to our verification checks.

Withdrawals are paid only to a bank account or payment method in your own name, normally the one used to deposit.

Processing times depend on verification and on your bank or payment provider. We process requests as quickly as possible and will contact you if we need anything else.

3. What cannot be refunded

• Trading losses, including losses from positions closed because of insufficient margin.
• Spreads, swaps and other charges applied to trades you have made.
• Profits made through prohibited activity, as described in our Terms & Conditions.

4. Duplicate or mistaken payments

If you make a duplicate or mistaken deposit, contact us at support@unickonfx.com as soon as possible. After checking the payment, we will return it to the original payment method.

5. Chargebacks

Please contact us before raising a dispute with your bank or card provider, so we can resolve the issue quickly. We may suspend an account while a chargeback is investigated.

6. Contact us